But my startup hard drive is toast. Of course I have multiple backups.

Paul via phone

> On Dec 19, 2013, at 9:21 PM, Paul Stenquist <[email protected]> wrote:
> 
> Thanks Godfrey. It downloaded in about 30 minutes. I thought I'd see a 
> progress bar in the download folder. 
> 
> Paul via phone
> 
>> On Dec 19, 2013, at 8:09 PM, Godfrey DiGiorgi <[email protected]> wrote:
>> 
>> You should see the progress bar in the App Store app showing it downloading. 
>> It's a very large download … 4 or 5 gigabytes plus … which will take 
>> overnight on most home network services. (I have decent service here; a 
>> 2.75G file I needed from the office took almost three hours to download. At 
>> the office, it would have taken four minutes.)
>> 
>> If you continue to have trouble downloading it, I'd recommend going to an 
>> Apple Retail Store if there's one reasonably nearby and doing the download 
>> and installation there. They can also suss out for you if there's some other 
>> problem. 
>> 
>> G
>> 
>>> On Dec 19, 2013, at 4:58 PM, Paul Stenquist <[email protected]> wrote:
>>> 
>>> I click "download on the App Store. And the word "downloading appears. Then 
>>> nothing. Am I missing something? 
>>> 
>>> Paul via phone
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