Godfrey,
You either have a slow internet service or your service is very slow.
:-)
With a 10-15 Mbit/s home cable (which is standard here, unless
you get the absolute minimum, which is 1 Mbit/s which they no longer
offer in some service areas), 4 GB would take some 
35-55 minutes to download. And I am not even talking about 50 or 100
Mbit/s that Suddenlink offers with docsis 3.0 modems.

The speed you are describing (2.75 GB over 3 hours) corresponds to
0.25 MB/s which is equivalent to about 2 Mbit/s.

Igor


On Dec 19, 2013, at 8:09 PM, Godfrey DiGiorgi <godfreydigiorgi at
me.com> wrote:
> 
> You should see the progress bar in the App Store app showing it
> downloading. It's a very large download . 4 or 5 gigabytes plus .
> which will take overnight on most home network services. (I have
> decent service here; a 2.75G file I needed from the office took almost
> three hours to download. At the office, it would have taken four
> minutes.)
> 
> If you continue to have trouble downloading it, I'd recommend going to
> an Apple Retail Store if there's one reasonably nearby and doing the
> download and installation there. They can also suss out for you if
> there's some other problem. 
> 
> G
> 
>> On Dec 19, 2013, at 4:58 PM, Paul Stenquist <pnstenquist at
>> comcast.net> wrote:
>> 
>> I click "download on the App Store. And the word "downloading
>> appears. Then nothing. Am I missing something? 
>> 
>> Paul via phone
>> -- 
>

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