I am clueless about your PS issue, but I do have an external DVD player you can borrow if it looks like that will be a solution. However, in your position I would probably make an appointment at the Genius Bar, go there and use their DVD player to do the installation.
stan > On Apr 15, 2016, at 8:16 PM, Paul Stenquist <[email protected]> wrote: > > I’ve been running PS CS6 on my desktop and laptop for a few years. No > problems. My laptop is a Mac Pro without a DVD drive. I installed PS 6 from > a time machine backup once before and Adobe just requested the serial number. > Easy. Today I had to do a clean install of the OS on the laptop and when I > tried to install PS 6 from the Time Machine backup it wouldn’t let me. Adobe > gave me an Error 16 and said to contact tech support. When I went to tech > support I got a bunch of BS about different levels of support available but > no clear way to ask a question. Digging further I got nothing but ads to buy > the Cloud versions. Am I screwed? Might I be able to install it from an > external DVD drive using the original disks? > > Paul > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
