Ok, this seems silly but don't you have local control over that? AT&T's former U-Verse now run by Frontier, (a company who's customer service makes SBC's look good by comparison), allows me to fully control the Modem locally once I log in. Good thing too, since getting U-Verse service from Frontier seems to require sacrificing a couple of goats by the light of a full moon.

On 10/12/2016 4:16 PM, John wrote:
Power went off at about 2:50PM Saturday, 08 October 2016.
Power restored at about 1:30PM Today, 12 October 2016.

Even though my UPS provided power for a graceful shutdown, I've been
fighting the network & NAS for the last couple of hours. Everything
appears to be finally up and running again.

After I got everything reset & functioning as a network again, I still
couldn't get an internet connection.

Had to call Time-Warner and go through all their "troubleshooting"
rigamarole before I could talk to one of their "support" droid-drones
and tell them to send a signal to the modem to turn of the goddamn wi-fi
& turn on the Ethernet ports.



--
I don't want to achieve immortality through my work; I want to achieve 
immortality through not dying.
-- Woody Allen


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