I agree their software is clunky but I'v had very good experiences with their 
customer service people.

-----Original Message-----
>From: Larry Colen <l...@red4est.com
>Subject: Re: It seems that metal prints sell
>Ken Waller wrote on 9/11/18 5:09 PM:
>> I've had a number of my images done by Bay Photo put on metal plates and 
>> I think that medium has a lot going for it.
>There is also the nice detail that they can be more easily cleaned than 
>many other surfaces.
>> On the wall they float about 1/2" from the wall and have a modern feel 
>> to them. With the conventional print in a frame you have the added task 
>> of picking a mat, frame and glass which must add to the image or you 
>> stand the chance of a potential buyer liking the image but not the 
>> frame, mat etc.
>> Plus I think your profit margin can be higher since you're not paying 
>> for those frames, mats etc.
>Metal prints are not only a lot cheaper than frames and mounting, when 
>photos are sold in the frames both the photo and the frame need to work 
>with where the potential customer wants to hang them. When conventional 
>prints are sold without a frame, then the customer doesn't want to deal 
>with the cost and bother of getting them framed.
>> I normally wait for Bay Photo's special sales on the metal prints for 
>> added savings.
>The Bay Roes software is impressively bad.  Not as bad as Apple 
>"photos", but it has a tremendous amount of suck.  I ended up spacing 
>out and forgetting to make sure that two of my prints were ordered in 
>vertical format. I was able to make them work for my party. I saw two 
>possibilities to fix them. I could drill a new hole in the back plate, 
>or I could cut the old one off and remount it.  As it turns out, on 
>Monday I was working at Bay (vendor, not employee, installing some 
>network cable). At one point I took my prints up to the metal prints 
>section to ask them how hard it would be to remove and remount the 
>backing, and they just reprinted them for me.
>Larry Colen           l...@red4est.com          http://red4est.com/lrc

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