On Sun, 27 Oct 2002, Bruce Dayton wrote: > As to fragile, my friend's D100 is now in the shop. He said he was in > a smaller boat and got a light splash of water. Nikon says there is > $600 worth of damage - corrosion. They are not going to repair under > warranty. So his 2 month old camera (used for 1 trip) just cost > another $600. Needless to say, he is pissed at Nikon on two counts. > First for making a camera that can't even take a light splash without > severe damage and second that they could care less of him as a > customer to deal with his problem from their brand new camera. All > they are willing to do is fix it for $600 USD.
Sorry for butting in here, but do you agree that he has grounds to be upset with Nikon? My thoughts run: he knew when he bought the D100 that it was built like a cross between an F80 and an F100, with a closer resemblance to the F80 than anything else. Neither of those film cameras is water-resistant, and the D100 has never claimed to be water-resistant. So why is he surprised that it was harmed by getting wet? That's like splashing your MZ body and wondering why it got damaged... they're just not protected against that and have never claimed to be. I dunno... I can see why he'd be upset that he's not getting a better camera for his money, but Nikon has never claimed that the D100 was water-resistant, so I'm not sure why they should repair it under warranty. That's just how electronics are... unless they explicitly specify weather-resistance, it's never a good idea to get them wet. If someone wants a body that's water-resistant, they're going to have to cough up the dough for a better DSLR and not complain because their entry-level one couldn't cut it. I'm not trying to dump on your friend at all, since I have no idea how much water actually came into contact with the camera and how he used it. As a salesgeek, though, I see my fair share of people who do things with cameras that the cameras were never meant to do, and most seem to expect that abuse should fall under the warranty. At the same time, I reserve my right to be pissed off that the red plastic panel on my 500FTZ flash broke after the flash was knocked off a box and fell less than two feet onto carpet while in its Pentax-supplied soft case. chris
