As far as I know, there is no local affilliate of Red Hat in the Philippines. What they have is a distributor (Touch Solutions?) and several dealers. I don't know if the distributor is just a sales channel or do they provide RH support, as well. Since you're with RH SG, may I ask how is RH supported in Asia?
Oracle Philippines on the other hand has been around for a couple of decades (maybe more) and have a local support group. Haven't tried them on Linux, but they're metal support for their RDBMS is ok (from the few times I have reported problems to them). I have four servers incoming with a month or two for an SAP project. It will definitely be running a Linux distro. Between RHEL and OEL, OEL has the advantage price-wise. One thing going for RH currently is that it is certified by SAP -- haven't heard such from Oracle for OEL though. As for support, it is still a toss-up for me. --- mike t. ----- Original Message ---- From: Harish Pillay <[EMAIL PROTECTED]> To: Philippine Linux Users' Group (PLUG) Technical Discussion List <[email protected]> Sent: Thursday, February 15, 2007 10:15:24 AM Subject: Re: [plug] free Red Hat Enterprise Linux > Well in places like the Philippines, arguably Oracle has a better > support organization than Red Hat. Which is something this survey does not bear out: http://www.redhat.com/promo/vendor/?sc_cid=bcm_bnrhpciovalue_037 - for the record, that study by CIO Insight was not sponsored by Red Hat - caveat: I work for Red Hat in Singapore - the survey is not specific about country, but I cannot think that it would be too off the mark in Philippines - do read that report. It is rather revealing and thank goodness it is not vendor sponsored! > Also I stand corrected regarding "exactly" -- apparently, OEL also > incorporates bug fixes put in by Oracle, and which will be rolled > forward/contributed back to Red Hat (if they will take it). Their submissions would have to be accepted by upstream in order for it to show up in RHEL. Further, security patches put out by RH for RHEL would have to be checked again before showing up in OEL - if at all. > Regarding the vendor lock-in, well practically speaking once you get > that Oracle DB into your data center, you're pretty much stuck. Of course. It is a matter of degree. Granted that the DB is there. Would you want your OS as well? I do see situations where a 100% oracle only shop going with OEL, but then again, how many of them are there? What if you have a mixed environment in which they are also running MySQL and instead of RHEL, they ran OEL. If they encountered an issue with MySQL, would they call Oracle for support like they can with Red Hat? The issues run deep. Harish _________________________________________________ Philippine Linux Users' Group (PLUG) Mailing List [email protected] (#PLUG @ irc.free.net.ph) Read the Guidelines: http://linux.org.ph/lists Searchable Archives: http://archives.free.net.ph
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