I had a lot of issues with Plex and my LG TV, as well as getting my LG TV
to stay connected to my home network. I finally solved all the issues by
getting a Roku box and accessing Plex through that. As well as Netflix,
Amazon, etc. I works soooo much better that the crap firmware in my LG TV.
Roku is connected via wifi to my home network and an hdmi cable to my LG
TV. HDMI works well with all TVs! Might save you some time debugging the
Not sure about the pay for Plex service. I just use the free access over my
On Tue, Aug 8, 2017 at 7:08 PM, Michael Christopher Robinson <
> I paid for a PLEX pass because PLEX was not working with
> my folks Samsung model UN65KS9800FZA television. This
> happened yesterday, Plex worked with that television till
> Try as I might to find one, there is no support phone number for
> PLEX. How can you charge for a service and not provide telephone
> support? I found out via google how to upgrade the server, didn't
> help. I'm running PLEX on FreeNAS 11 update 2.
> I don't understand why I can see the movies, but I can't play any
> of them. Does anyone else have this problem on a Samsung smart
> television? The television is a 2016 model.
> I wrote out my problem on the community forum for PLEX, but so far
> nobody has replied. Granted, it has only been a few hours. I'm
> starting to get the impression that people are having widespread
> issues with Samsung smart televisions and the plex app.
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