whitman wrote: > I've fixed up my BBCiPlayer and BBCiPlayer Extras with the current > versions, as posted elsewhere here, and all are working now. I'll take > this opportunity to thank all involved. > > However, for some time before the fix and now afterwards, I've been > plagued with rebufferings. In some cases, the stream has simply stopped. > This does not seem to be the result of wi-fi problems, including my > router and/or the position of my two Classics. BBC streams are the only > things affected; everything else works cleanly. To confirm that, my Mac > OSX Wireless Diagnostics shows no problems. > > I imagine I can get more help here if I make a log to try to reveal > what's happening, but it's been so long since I've done this, I'm at a > loss to know exactly what I need to do to provide it. What settings do I > need to make, and how do I apply them? > > I'd be grateful for some help. > > [LMS 7.9.0 - 1428327734; BBCiPlayer v1.3.1alpha3; BBCiPlayer Extras > v1.8; Mac mini running OSX 10.10.3.]
Most of us seem to be finding the new HLS streams are rock solid, even with quite poor broadband bandwidth. There are suspicions, however, that some of the unreliability issues that some have been having with the HLS streams, particularly the Live streams, might be down to slow or unreliable connection to your DNS server, or even problems with your chosen DNS server misbehaving. The HLS streaming method is sensitive to such issues, which you may not notice with other Internet usage. See this post: http://forums.slimdevices.com/showthread.php?103435-BBCiPlayer-Plugins-an-alternative-quick-fix-guide&p=814782&viewfull=1#post814782. Your chosen DNS server (probably set by your ISP in your router) may have problems. Or it is possible that your broadband connection or home network is just 'on the edge' and drops a small percentage of network packets - not enough to be noticeable in most use, but enough to lose the odd DNS lookup message, which could cause havoc with the HLS streaming. This is all conjecture - we don't have any hard evidence of this happening with anyone using the alpha3 BBCiPlayer plugin (yet). If this is a regular occurrence for you, it sounds like it is worth trying to trace the problem. A simple thing is to just try using a different DNS server. PasTim suggests Google's at 8.8.8.8. I might be helpful to try a utility program that tests out your DNS performance and point you at a better server. A quick google came up with https://code.google.com/p/namebench/. Disclaimer: I can't vouch for this program, I'm running it on my laptop as I type this, but it is taking a long time... If that doesn't help, or before even trying that, we should be able to see something unusual happening in the LMS log with some debug logging turned on. I suggest selecting 'debug' logging for both (network.asyncdns) and (plugin.bbciplayer.hls). You do this via the settings page of the LMS web interface page - it's found under the 'advanced' tab and the 'logging' drop-down menu. This will produce a lot of log output while playing the BBC streams, so don't leave it on permanently - just do it for one test while you are having problems! Attach the whole server.log file here if you can (I don't where that is located on OSX). ------------------------------------------------------------------------ utgg's Profile: http://forums.slimdevices.com/member.php?userid=40900 View this thread: http://forums.slimdevices.com/showthread.php?t=103481 _______________________________________________ plugins mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/plugins
