I started using Powermail about 6 years ago simply because I wanted to be able to read and write in Japanese, but have my menus still in English. I couldn't find any other e-mail program that would do that. Japanese software would make things very difficult for me, and probably wouldn't run on my US operating system, anyway. Still, PM it doesn't work for everyone I'd like to communicate with. There are some people from whom I receive seemingly random characters (I'm sure they aren't, but whatever they are seems irrelevant). Maybe Hiro can help me? Or does this problem occur with other languages, too? Certainly one source is users of hotmail.com but it is not limited to them. It is really frustrating not to be able to communicate with some people via e-mail if they aren't comfortable with English. Every time I upgrade I keep hoping that it will take care of the problem, but it never does. If I change something--such as my character set for "undefined incoming characters"--could that take care of it? I have tried occasionally, but it never seems to help.
If you know something about this, and can help me in relatively simple language (my master's in computing pre-dates the Internet), or can direct me to somewhere else where I can find help, I'd be incredibly grateful. I hate bringing in a question on this basic level, but there seems to be no other way to get support--the down side of using PM for me. Thanks, Shell in Tokyo iBook G3 OS X 10.4.5 PowerMail 5.2.3

