And THAT again I CAN understand ;-) ---marlyse
P.S. I'm seriously considering myself to cancel my card with CapitalOne due to some of the practices experienced. ------------ former message(s) quotes: ------------- >Sat, May 22, 2004 6:12 PM [EMAIL PROTECTED] Marlyse Comte said: > >>does not need to be CTM's fault at all > >It wasn't CTM's fault at all -- that wasn't my point. I was furious with >CapitalOne for denying me access to my account over a trivial charge. I >told two layers above customer service in no uncertain terms what I >thought of their procedures! > >
