Sat, May 22, 2004 6:12 PM [EMAIL PROTECTED] Marlyse Comte said: >does not need to be CTM's fault at all
It wasn't CTM's fault at all -- that wasn't my point. I was furious with CapitalOne for denying me access to my account over a trivial charge. I told two layers above customer service in no uncertain terms what I thought of their procedures!
