>>Honestly, if you do and no update has fixed it >>to your satisfaction, move on to another client that does. >This comment take the price. Most people on software discussion lists >take a common interest in identifying problems with the software being >discussed so that workarounds can be established and spread in the user >comunity and the maker can be informed how to reproduce the problem and >get rid of it in the next incremental update.
Of course that only helps if the users actually upgrade their software to the current version. Mikael, I think the primary reason why you're running into a bit of resistance on this mailing list (and I see it's not only from me) is because you're flooding the group with problems related to a version of the software that I would guess perhaps one in ten, or even less, of the people here are still using. Perhaps I'm wrong. But what I can say in my case is yes, we'd love to help you, but in many cases, we're talking about different programs. People like myself who are using the latest version (and again I would estimate that's the vast majority of the people who read this list) have little incentive to try to help you because we cannot, as we're using different software. CTM probably has little incentive to help you as well because spending time studying bugs in a version of the software that's not even sold anymore wastes their time, and may even hurt sales, because it would give you a disincentive to finally upgrade (if the old version worked great). The other factor that comes into play for me is that for the most part, PM works great for me. I've been using it for about 15 months now. Yes, it crashes once in a while when indexing. And I got the LADY error once (easily fixed), but I've never had all of those other crazy errors that yourself and others sometimes report, so one tends to assume the problem is either with your mail server, OS configuration, or some other thing not directly related to PM. Of course, I realize that's not always the case, but I'm sure I'm not the only one who tends to turn a deaf ear when people yell about how horrible PM is when I'm perfectly (well, almost perfectly) satisfied with it. --- Scott T. Hards President HobbyLink Japan (www.hlj.com)
