I said earlier: >Feel free to tell why you think PM 4.1.3 is better than 3.1.3 or >whatever, but stop this nonsense that "upgrading is always good". It's a >good strategy if it solves the problems. Otherwise its just a >technological/economical lock-in that may prevent other real solutions >for the need of a working email client. And the reason I said so, Karel, is even if you now are sharing your knowledge of PM 3.x having known bugs with stuck messages, is that you have been making blanket suggestions, like Scott also have, that upgrading is always good, *even* if you have big unacceptable problem that will not be solved with the new version. I disagree with that attitude as it's not constructive. I'm sorry, but that is the way I feel.
Effectively you have been suggesting that I give CTM $29 for an app that is not what I want (even if I first thought so. I find this an unacceptable way of getting anywhere, because it's not going to get me where I want to be. Especially so, as CTM seem to not give one iota of my problems or have any suggestions at all on what to do get past them. How hard is it to send an automated response on direct messages to support and show the customer that you will be there, if not now then at least in one week or so? It's not the money, it is the principle. I will never support a company that seem to just not care. What are CTM doing? Are they on vacation or taking a course? Why can't they say *that* then? I'm sorry, of course you don't know. I'm just venting here. My apologies. Please try to understand though, that I *will* upgrade to 4.1.x WHEN and only when CTM have acknowledged, in private or whatever, that they will address the 2 most serious issues I have with either more appropriate information (importing prob) or with codechanges (multithreading prob) in the foreseeable future, that only all can benefit from. As I see it, what CTM should do in both cases are: Acknowledge, in private at least, that there is a problem and state that they will fix it or they will not or they are undecided. Alternatively explain why there isn't a problem and why I'm mistaken. But this they want. They shut up as clams and do not even autorespond. This makes sense to anyone? They were just like this 2 years ago when I inguired of what benefits PM could have over Emailer, flatly refused to say anything on the matter, so maybe I shouldn't be surprised. but you know, one reads a few positive reviews and thinks that one should check it out again.....Bummer.
