Mikael Byström on 6/8/03 said -snip- I haven't participated in this conversation [much] because I do not know how to fix your problem.
Ranting at CTM here, whether or not it is true, doesn't do too much good here, either. They are, sometimes, slow to answer. But they do say if you have an URGENT problem to put URGENT in your subject line to them. If I were you, I would do it from your registered PM copy, not your new one. I wish I did know how to answer you; I have not had any of the troubles you mentioned. Oh, there is actually one thing. I had trouble with Dot Mac when trying to use it as IMAP and I changed it to check mail as POP. That is another reason that we don't know quite what to say, that we haven't had the same problems that you have so we don't have experience to answer them either. Also, in the newest PowerMail 4.1.3, the manual has indeed been updated. I finally went and looked at it and it has a lot more in it. Here is one quote from the manual: >POP accounts > >For POP servers that do not support "UIDL" command, make sure that >"Retrieve messages left on server again" is checked in the Advanced pane >of the Receiving tab of the Accounts dialog. > >To set this option: > >1. Select Mail Accounts from the Setup menu. The Accounts dialog box >appears. >2. Select the appropriate account in the list (it must be a POP account). >3. Select the Receiving tab >4. Click the Advanced disclosure triangle. The POP advanced options pane >appears. >5. Check "Retrieve messages left on server again". >6. Close the Accounts dialog. If that doesn't fit your situation, there is also at that same place in the manual a link to sending a comment or a bug report to CTM via their web interface. Hope that is some help. -- Barbara Needham
