On 13/7/07, Winston Weinmann, discombobulated, unleashed: >With all due respect, my experience is that CTM never answers help >requests. I could copy them here, which would be tedious, but I assure >you they have all been polite. > >The reason I find CTM's lack of support particularly disturbing is that >they have stated on their web site that they will get back to users >within a couple of days. I am sure this was CTM's intent when that was >written, but they have not followed through. > >My suggestion to CTM is to confess that they are unable or unwilling to >spend the time on individual support requests, and to strongly encourage >those with problems to address them to the PowerMail discussion mailing >list, as this is the only place they are likely to get help. > >The disadvantage of the mailing list is that everyone on the list has to >receive every email for every topic. This comes close to being spam-like >in its effect. The disadvantage, of course, is that it keeps a larger >community informed of questions than a forum might. > >However, the "spam" problem of the mailing list I am sure discourages >many people from signing up at all.
With no respect at all, may I suggest that you unsubscribe from this spam list and help cut down on wasted bandwidth? -- Cheers, Cotty
