This assumes CTM is interested in getting copies to try to fix the problem.
But thanks. - Winston Peter Lovell wrote: >I've found that keeping the mail item in PM or webmail doesn't always >keep all the info needed to reproduce the problem. > >Apple's "Mail" does seem to keep it all. You can use Message->Forward as >Attachment or View->Message->Raw Source to get the full message as >received. That might be more helpful. > > > >Tom Dillon <dil...@datacraft-inc.com> wrote: > >>I've had this happen a few times, quite some time ago, and I had to go >>to the mail server or web mail interface and delete the offending >>emails. They each had attachments, but I never figured out why they >>crashed PowerMail. >> >>Winston Weinmann wrote: >> >>>Happened again. No thoughts on why this might happen? >> >>>Winston Weinmann wrote: >>> >>>>There are emails from one source (airline sale announcement) that >>>>regularly crash PowerMail when I try to download it. Then PowerMail has >>>>to rebuild the sort index. In order to download mail I have to use >>>>webmail to delete the message that's causing the problem, then PowerMail >>>>can proceed with downloading new messages as normal. >>>> >>>>Not every message from the airline causes the crash. I have started >>>>saving those that do cause the crash in web mail and could forward an >>>>example if that would help fix the problem. > > >
