On: Tue, 1 Apr 2003 Brenda Marks wrote: > With such a subjective topic, how are disputes best resolved?
Face to face with the facts. Reminds me of a photo-pal who came to me with a CD-ROM of Kodak Photo-CD scans. His client after insisting that the scans be supplied uncorrected then claims that they are too dark with bad colour. Turns out the client's designer was incompetent, and did not know how to open Kodak Photo-CD scans in Photoshop. The client insisted that the photographer took the wrap, and refused to negotiate. So I loaded the scans into Photoshop, colour/contrast corrected, then retouched. Then I printed them out on a profiled printer - magic. The photographer showed the client the prints via a third party, and jaws dropped with cheque books opened. A lot cheaper and quicker than a lawyer. Repro is not a black art. Some repro-houses seem to think that some clients can't tell the difference. Show the first repro-house the difference, get someone qualified to talk it through with them, and they will pay up to save face. William Curwen http://www.william.ws =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
