On 25/2/04 8:23 am Seb wrote: > And for every customer who's genuinely interested in > the latest widget, there are 19 time-wasters (in the cycle trade > they're called 'spoke sniffers'). Not an excuse, as I say, but a > (partial) explanation.
The thing with sales, as I've found from my gallery, is that sometimes what appear to be time-wasters are not, (not judging a book by it's cover etc, I think Ian Reynolds mentioned this). I've often stood smiling like a Cheshire Cat at some moithering gallery visitor, whilst I'm actually thinking "why don't you just piss off and let me get back to work" and they come in a week later and spend several hundred pounds! I've had to learn that ALWAYS being polite and genuinely helpful really does pay dividends, and it shows. Rightly or wrongly Nikon are the only guys mentioned in this thread and it's doing them no favours. I agree that there are genuine self-inflated visitors who are never going to be customers but GOOD sales staff SHOULD be able to identify them! > But then that's > probably why I don't work in sales :) > Isn't every client meeting a form of sales? <G> I'm just glad I photograph as well as sell! :-) Best wishes, Glyn -- Glyn Davies Photography Northern Committee of AOP Tel: 01248 715511 =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
