> > I'm keeping an eye out for canned solutions. As mentioned, I'm
highly 
> > skeptical about getting involved with any development work at all
for 
> > a single business. I see that approach as nothing but trouble.
> 
> I've had similar experiences. Businesses have to be *REALLY* 
> unique to need something other than what is off the shelf. 
> Mostly, businesses who insist they need a custom solution do 
> not understand what they are asking for, how much it will 
> cost (in money, their time and their effort and in long-term 
> support). At Blackstone, the hardest hurdle a client needed 
> to get over to engage with us was to convince us they needed 
> a custom solution. We convinced many to look into 
> off-the-shelf account, POS, inventory, ERP, CRM and MRP systems.

Yes. Of course that leads to making a determination which is the best of
the breed, and also most likely going to be around in 'n' years. Nothing
like recommending a product from a vendor who then disappears. 

On this note, I've checked to see what IBM has by way of POS systems for
small business, and did find something,
http://www.pc.ibm.com/store/products/pos/500/features.html but no
pricing (which I expect to be substantially higher than the competition,
as usual), so I called and left a message explaining what I'm interested
in and asking for a return call. If I learn anything of interest, I'll
post about it. 


> Restaurants are the business with the highest rate of 
> failure. One of the reasons for that is that there are few 
> business people starting them. Chefs and cooks may make great 
> food, but the business of running  a restaurant depends on 
> many other skills. Kind of like consulting depends on writing 
> great code, but a lot more.


I recall a friends-of-the-family related experience along these lines.
She was a super cook, so they opened a restaurant out in the Hamptons
(Long Island) ... lost a small fortune.

This guy has been around the block a few times and survived so far, so
he's got a lot of savvy. Whether he can get his mind around the
technology and use it successfully is an open question, but he is
open-minded about it. 


Thanks, Ted/all


Bill


 
> Ted Roche
> Ted Roche & Associates, LLC
> http://www.tedroche.com
> 



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