There isn't an easy solution to the problems people in my position face,
being a one man shop doing/managing what I would realistically consider
3-4 people's jobs.

That really isn't a technology problem but a management problem. :)

But you already knew that. Some managers just don't want to admit that their company can't be profitable if they staff it properly. So they keep positions/depts undermanned and lurch from crisis to crisis. It's always someone else's fault, of course.

There was a Board meeting last night and the word was that that I will
play a much more critical role (i.e. probably doubling my work load -
again) so outsourcing is an even bigger temptation....

There is a lot of good to use consultants when man resources get lean. You can only do so much and the company won't hire someone to help you.
 The previous guy probably quit because of the workload and management
thought that he wasn't strong enough.  :)

Two key words here: "Technology transfer".

Whenever I go in to build an app for someone, I emphasize that I'm not interested in keeping them on an annuity leash for the next ten years of their life. Part of my job is to explain what I did, so that they're not tied to me. Reduces the number of calls I get at 3 am. :)

Like the article said, a consultant who won't educate their client is looking out for themselves more than their client.

Of course, that IS the goal of many consulting companies.

Whil


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