At 05:34 AM 4/30/2013 -0500, you wrote:
As you have found, the SMTP protocol is a set of guidelines that...some
are adhered to closely, some not so much. Error codes is one of the not so
much areas.
At this point, all I can say for sure is that your provider is choosing to
disallow your sending outbound messages via SMTP when your inbox is full
(your account has reached disk storage quota) as you have proven. I find
that choice, by them, to be arbitrary and pointless. I just don't see the
connection. Do they want more $$$ for a larger quota? Are you getting so
much email in your inbox that it fills up that quickly? I would consider
getting a free Gmail account and using that for some of your message
reply-to addresses or something.
In my opinion, you aren't doing any thing wrong unless not cleaning out
your inbox more often is to be considered a mistake on your part.
Grrr.. I hate ambiguity. *LOL*
Our business deals in HIPAA-related information. I won't use any
data-mining email provider for such business. In fact, I won't use any
data-mining email provider for anything except a spam drop, on general
principles.
So the dilemma that faces me is: The currrent service is a PITA but it is
really, really, REALLY cheap. I think we pay $600 a year for up to 150
addresses plus web hosting. Total storage space is 2 GB, of which we are
using a bit over half at any given time.
I don't think there are any providers out there who can even come close to
that rate, and if they did, they probably would impose restrictions on me
like only using IMAP or not allowing concurrent connections to the same
mailbox or not allowing standard POP/SMTP ports or other things that this
provider doesn't do and which, at the very least, would cost me many many
hours of reconfiguration time.
Ah well. Thanks very much for all your help.
Someone--I'm very sorry, I received it at home where the account does empty
my mailbox, so I don't have it here this morning and I don't remember your
name, but thank you!--suggested using a different SMTP server, and that may
turn out to be an option that I can use.
If anyone else has any other thoughts, I'm very interested.
Ken Dibble
www.stic-cil.org
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