Yeah - but, Ken - many times SW upgrades can be Free - and they were Done to
fix a certain problem - as well as adding new capabilities. Where as - a Car
"FIX" is NEVER Free - and is VERY Costly most times!

-----Original Message-----
From: ProfoxTech [mailto:[email protected]] On Behalf Of Ken
Dibble
Sent: Thursday, May 02, 2013 10:13 AM
To: [email protected]
Subject: RE: [NF] The Tech Industry's Darkest Secret: It's All About Age


>Not sure it is funny or not.
>I've been told that the automotive manufacturers must support their
products
>for 20 years which means keeping spare parts available.
>
>To me, that sounds like they are taking care of their customers.
>Whereas the software industry seems to want to force new products on their
>customers rather than maintain their existing products.

Virgil is right. It's not a matter of technical feasibility, it's a matter 
of (missing) business ethics and necessary regulation to enforce them.

In many US states, an auto mechanic can go to jail for telling a customer 
they need a repair that they don't in fact need. When was the last time any 
software manufacturer or vendor got jailed for telling a customer they 
"need" a software "upgrade" that they don't in fact need?

If we applied the same laws to software as we do to cars in this area, we 
would quickly find that the software manufacturers would have no more 
trouble complying with them than the auto mechanics do.

Ken Dibble
www.stic-cil.org


[excessive quoting removed by server]

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