I have a customer that uses a cloud application that I am converting to
my application. When we requested they export the data they said a)
they were not able to give me file structures (I'm okay with this,
though) and b) it would cost development time for them to build an export.
I asked them, who owns the data and they said the customer.
Should a customer have to pay to get their data if they want to switch
applications? It is not in any agreement that they agreed to pay for this.
What do you think about that?
--
Jeff
Jeff Johnson
[email protected]
SanDC, Inc.
623-582-0323
Fax 623-869-0675
http://www.san-dc.com
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