On Fri, May 9, 2014 at 4:49 PM, Jeff Johnson <[email protected]> wrote:
> I have a customer that uses a cloud application that I am converting to my > application. When we requested they export the data they said a) they were > not able to give me file structures (I'm okay with this, though) and b) it > would cost development time for them to build an export. > > I asked them, who owns the data and they said the customer. > > Should a customer have to pay to get their data if they want to switch > applications? It is not in any agreement that they agreed to pay for this. > > What do you think about that? > ------------------------- Just a guess that They have a very normalized environment and it is very complicated. Perhaps the lists that are presented are not your data, but their meta data for States, counties, countries, just as a start. The output of their data via XML may have a great deal of metadata in the schema that they don't want to let out of house. Stephen Russell Sr. Analyst Ring Container Technology Oakland TN 901.246-0159 cell --- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html --- _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/cajidmyk7y-bt_u_ryvopoom8dfc851ila-h6n-urcujjqe6...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
