Dave,

Thanks! That aligns with what I experienced as I played with Splashtop. Great program, great price, but doesn't fit this niche.

So far, Remote Utilities (yeah, goofy name, but that's what they call it) seems to be the front runner. In case this helps someone else I'll keep you posted.

If anyone else has any tips on other applications, I'd appreciate hearing about it/them.

Mike


Dave Crozier wrote:
Mike,
Everything in Splashtop has to be done through the main Splashtop Module (Splashtop 
Business) which holds a directory of "remote machines" and it is this that sets 
up the remote connection. So in answer to your question it is not possible to simple set 
up a one to one shortcut on the desktop to automatically connect.

Within the Splashtop Business module you hold a registry of all the remote 
machines (Icons and the PC's status Off/ONLINE) so choosing the remote PC is 
somply a case of selecting the remote machine and clicking the icon which will 
remote connect automatically. The remote PC can be set up to connect without 
any interaction at the other end and to either blank or leave the remote screen 
as available during the remote session so no need to have an operator at the 
remote end to authorise you.

I have about 30 remote PC's configured in my Business Splashtop program which I 
can remote into at any time but only to one machine at a time.

Note there are restrictions on the number of people who can use the Business 
Splashtop session at the same time. I only require one i.e myself but I have it 
installed on a multitude of PC's and phones/tablets. The cost to use Business 
Splashtop for me is £80 UK Pounds per year but increases for multiple 
technicians to use as I stated.

Hope this helps. Ask away if you require more info.

Dave




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-----Original Message-----
From: ProFox [mailto:[email protected]] On Behalf Of Mike
Sent: 05 November 2017 19:07
To: ProFox Email List <[email protected]>
Subject: NF - Splashtop Remote software use

Does anyone have experience with Splashtop remote software and understand their 
offerings enough to comment? I currently use $$$$$LOGMEIN$$$$$$

After comments here about (and researching) Splashtop, I'm convinced it could 
be a viable solution for a LOT less $$$ than Logmein.
But I have one specific scenario that I can't get an answer (from
Splashtop) about.

I have about 50 end users that are in City A, and need to connect to computers 
in City B to run an application that still uses DBF files.
I think it's a Clipper app, it uses NDX files, too.

With Logmein it's very easy to
a) install Logmein on both 'ends' of the connection (computer in City A, 
computer in City B)
b) place a shortcut on the desktop of the workstation in City A that links that 
workstation to a specific computer in City B
c) the end user double-clicks shortcut, it connects after password entry, and 
they have their own private remote session.

How would that be done with Splashtop?
Would it be best to set up individual accounts for each City A remote 
workstation?

I've looked through Splashtop's offerings and I don't really see that they address this 
scenario. I've talked to three different "pre sales techs" on their webchat and 
none of them grasped what the scenario was (offering silly solutions.)

And before anyone suggests other solutions (software) I have to have remote 
printing, which seems to be somewhat rare...

Thanks for all feedback!
Mike Copeland

[excessive quoting removed by server]

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