My IT support side colleague (for general computer/IT and network support) uses Splashtop and it is quite easy to use.  Our clients have it installed so that we can quickly access their computers. For my MBSS apps customers (and prospects), I don't know that they'd want to install Splashtop; as such, the TV "quick support" app works great for that.  Does Splashtop have such a quick, one-time use kind of approach too?

On 12/17/2019 11:17 AM, CCTbySteveGraves wrote:
I'm pretty pleased with Splashtop ( Which I learned about on this list)

.. Steve in central Florida

On Tue, Dec 17, 2019, 10:38 AM Jürgen Wondzinski <[email protected]>
wrote:

Hi Mike,

Same problems with TeamViewer at my side. Nozt only got it very expensive,
the product grew to a moloch with lots of useless features (at least for
me).

I'm now using www.AnyDesk.com, which is much less expensive, less
cluttered and just works.

wOOdy


-----Ursprüngliche Nachricht-----
Von: ProFox <[email protected]> Im Auftrag von MB Software
Solutions, LLC
Gesendet: Dienstag, 17. Dezember 2019 15:52
An: ProFox Email List <[email protected]>
Betreff: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased
one-and-done lifetime license.  TeamViewer's business model has changed and
they've been pushing annual licenses now for over a year.  I like my TV
license and it works great for me; I don't see the need to upgrade to the
latest.  That said, I wondered if others are using another tool they enjoy
and isn't expensive.  Prior to TV, I used to use LogMeIn (LMI) but then
their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC
etc.  I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and
user-friendly as TV or LMI.  My clients on the other end of the support
connection are NOT tech folks.  I needed it to be super simple and that's
what TV/LMI gave me.

tia,
--Mike



[excessive quoting removed by server]

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