On 12/18/2019 5:33 AM, Alan Bourke wrote:
The thing about all the VNC and similar solutions is that they require firewall 
ports to be opened, and potentially router faff, and they also require a server 
component to be pre-installed on the user's systems somewhere.

Teamviewer and the like tend to work over ports 80 and 443 (HTTP\HTTPS)  and 
the client part is usually easily downloadable and requires no end-user 
configuration. So they are a much better solution for ad-hoc support calls.


....which is exactly why I liked TV or LMI.


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