The thing about all the VNC and similar solutions is that they require firewall ports to be opened, and potentially router faff, and they also require a server component to be pre-installed on the user's systems somewhere.
Teamviewer and the like tend to work over ports 80 and 443 (HTTP\HTTPS) and the client part is usually easily downloadable and requires no end-user configuration. So they are a much better solution for ad-hoc support calls. -- Alan Bourke alanpbourke (at) fastmail (dot) fm _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: https://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: https://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: https://leafe.com/archives This message: https://leafe.com/archives/byMID/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
