> I did try using the free version of logmein, which supports remote > control - but not file transfer (for that you need the "Pro" version > that comes with a monthly fee), and found it too difficult to work > with/around
I have found that too many "IT Managers" haven't a clue what an IP Forward setting is, much less how to set up a VPN. When I offer to share that info with them they often scurry off into the realm of, "That will expose us to hackers (so let's do VPN then)". There are sure a lot of folks who should understand these minor matters that are too scared to let anyone learn how weak they really are. Hence the LogMeIn solution (free version) has become part of my arsenal to provide remote support for clients - and it does a great job for me. I get around the free version's lack of File Transfer by using WinZip and my ftp Server. Sure, it takes longer than a direct File Transfer, but at least I do not have to deal with folks who ought to be able to understand simple router/firewall issues - yet don't. That said, if the client's router/firewall settings are configured correctly then UltraVNC is indeed a fine solution. I still tend to use pcAnywhere over a VPN wherever I can, just cuz. Gil > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bill Arnold > Sent: Thursday, December 28, 2006 2:52 PM > To: [EMAIL PROTECTED] > Subject: [NF] ultravnc > > > > Thought I'd mention recent good experience with UltraVNC > http://www.uvnc.com/index.html > > The current release has remote control, file transfer, a chat window ... > a solid set of basics that are needed for remote support. > > The "trick" to installing/using it is in setting up the routers for port > forwarding, but once that's done it works perfectly. If the remote > machine is using DHCP to get IP's from their router, the IP assignment > (and therefore the router port target IP) can change, so that's a minor > glitch (if the target machine's IP is changed, the router port > forwarding has to change as well (so, obviously this works best if > target machines are setup with fixed IP's, but that's not always > possible, as happened in my case with this customer). > > Here's a pretty good guide to configuring different routers: > http://www.portforward.com/routers.htm > > I did try using the free version of logmein, which supports remote > control - but not file transfer (for that you need the "Pro" version > that comes with a monthly fee), and found it too difficult to work > with/around, so I decided to give UltraVNC a go. I've used basic VNC in > the past, but the current UltraVNC is more polished. For example, it > automatically compresses files to be transferred to speed up the > process. > > So, I'm thrilled to get exactly what I need - and without a monthly > bill! > > > Bill > > > > > > > > > > > > > > > > . > > > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

