On Sunday 07 October 2007 08:42, Charles Hart Enzer, M.D. wrote: > I have been on the phone and email. > > First they said the BIOS reports correctly, then to flash the BIOS, > and now send them back the machine. > > Before I send the laptop back, I want to know whether it is worth two > weeks of being without the machine and possibly then having to > reinstall all programs.
Hi Dr. Charles! It is possible that you will not have that long a down time and it is also possible that the programs will stay on. It may be that all they have to do is fix a new external document to the case reflecting the correct number and update their database. Or they may have to install a new bios chip. Neither of these would disturb your programs. Hope for the best, but prepare for the worst. If you don't obey the tech dictators they could void your warranty. > > > * What are the advantages of the BIOS having the correct P/N > > > * What is the downside of the BIOS having the incorrect P/N > > > * How can I change the BIOS > > > I downloaded a Soft Pak and flashed the BIOS. No change in the > > > P/N. > > > I am concerned that updating from Microsoft and HP will be > > > incomplete. > >I could be wrong, but if I recall correctly you will at some point > >be speaking with them on the phone for as long as it takes. I would >>recommend that you resolve the issue long before the initial warranty is >>out. -- Regards, Pete http://www.pete-theisen.com/ _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
