Kristyne McDaniel wrote:
> Michael,
>
>   
>> As long as you have the opt-out instructions/link at the 
>> bottom, you're 
>> CAN-SPAM compliant, I think.
>>     
>
> It turns out that it doesn't matter if I have instructions on the email if I
> get a complaint that goes to the ISP. They shut down servers with complaints
> whether they are valid or not.
>
> I have had a total of three complaints. None of them clicked the link to be
> removed from the list. They just reported the email as spam and that was it.
>
> Fortunately, the various companies do seem to have a means to process these
> complaints. I just needed them to come to ME so that my ISP won't shut my
> server down.
>
> Kristyne
>
>
>   

Doesn't sound like there's any way for you to prevent people from doing 
that...and it'll just have to be a cost of doing business and a thorn in 
your side, I guess.  You can't change people's (sometimes ignorant) 
behaviors.

-- 
Michael J. Babcock, MCP
MB Software Solutions, LLC
http://mbsoftwaresolutions.com
http://fabmate.com
"Work smarter, not harder, with MBSS custom software solutions!"



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