I feel that if you are "tight enough" to product software on predicted 
dates with little flexibility then you can ask for late charges if it is 
not paid for in an expected amount of time.  In other words, I need the 
flexibility to deliver software when it is done and tested - not at a 
given date.  With this flexibility goes a reasonable amount of 
flexibility granted to the customer.

I had a customer that went 120 days out and we talked about it before I 
did the next project.  It resolved the problem.

Jeff

Jeff Johnson
[EMAIL PROTECTED]
SanDC, Inc.
623-582-0323
Fax 623-869-0675

Whil Hentzen wrote:
>> Second, you attract more bees with honey than with vinegar. Raise your
>> rates 10% and offer 10 Net 30 rates: 10% off your stated bill if paid
>> within 30 days. Some people hate to spend money (pay your bills) but
>> love to save money (paying your bill). Keep everyone happy.
> 
> Of course, there are some folks who will still pay you in 
> 30/60/90/whatever.... AND take the early discount. I've seen this with 
> larger companies more than small shops - when you call them on it, they 
> just argue "That's the way accounting works - it's company policy" and 
> accounting won't talk to you. :)
> 
> For me, the 'magic number' for 'late fees' (to answer the original 
> poster) is to call them on Day N+1 when the invoice is due. If the check 
> isn't already in the mail, I politely remind them that I'll be stopping 
> work until the check shows up, per our contract (and it IS in my contract.)
> 
> Don't have to be mean about it - simply, "Oh, OK, well, that's fine. 
> I've got another project that I've got to work on anyway. I'll get back 
> on this one as soon as the check arrives."
> 
> I've only needed to use this a few times, and EVERY TIME, the check has 
> been on my desk the next day, and nearly every time, I've never had 
> another late check.
> 
> Of course, it helps to be overly anal about delivering to them on time 
> too.....
> 
> Whil
> 
> 
> 
> 
[excessive quoting removed by server]

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