Madigan,

> She's only been stiffed a few times, so it isn't that,
> it's more of cash flow and aggravation.  She wants to
> be able to count on the money being there on the first
> of the month and not have to make individual phone
> calls to remind people.

Can you set her up with a pre-billing software, so she sends invoices for
the next month a week or so in advance? Or, can you set up a means for her
to pull electronic debits from customer's bank accounts or credit cards or a
PayPal subscription?

There are banks that will pull electronic bank payments for very low fees on
business accounts. All you need to set it up for each customer is a voided
check. Lots of them would probably welcome the chance to have it handled
that way. She could even discount a little bit for being on electronic
payments.

I've never found late fees to be useful with customers. They ignore the late
fees. Discounts are always received better.

Kristyne



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