MB Software Solutions General Account wrote: > How would you respond to this guy? I'd really like to get those yearly > support contracts (for approx. $1200/year), but this guy doesn't want to > spend anything, and while I understand his point (...that he'd rather > pay $150/hr for 7 hours per year than $1200/year as he's still ahead > then in numbers), I want to make a smart business decision here to help > drive revenue for FabMate Lite support (which is the only revenue stream > for that product now). > > Your advice appreciated! tia, >
My gut reaction would be to tell the guy "Since you're one of the valued clients who first supported Fabmate.. yadayadayada.... I'll do it for an hourly rate THIS ONE TIME, but anything further has to be as per the current Fabmate support agreement." Totally up to you, of course. _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
