> But that might remind him *monthly* that he's paying "for nothing".

Hence why I prefer to go with a recurring monthly license business model, as
the cleint gets to use the software for a very reasonable amount of
investment, and I choose to help my clients in any other facet of their
computer needs, even if it is outside the realm of my responsibility.  It
drives a very deep stake into the relationship I have with my clients where
I have made myself virtually indispensable to them and their businesses
because they have a trusted resource to turn to for advice and direction
without getting nickel and dimed to death.  Some months I spend no time with
a client, and often for months at a time.  Other months I may invest 20+
hours into the relationship, and often on stuff that has nothing at all to
do with my software.  Yet at the end of the year my per hour income is
pretty impressive.

Just my 4 cents.


Gil

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Vince Teachout
> Sent: Monday, July 21, 2008 12:15 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [NF] Yearly maintenance fees/support versus maintenance
> billingbythe hour
>
>
> Gil Hale wrote:
> > Go with an annual fee paid monthly.  His reluctance to pay an
> annual $1,200
> > fee may be related to a cash flow matter.
> >
> Just a "but" here...
> But that might remind him *monthly* that he's paying "for nothing".
> IIRC, MB said this guy hasn't called in over 3 years - all was well.  So
> if he had paid $100 a month, for 36 months, he might resent it.
> My 2 cents.
>
>
[excessive quoting removed by server]

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