Rick Schummer wrote: >>> Just curious as to what bullet points *technically speaking* you might > address (and certainly any other points you might raise to help sell your > solution to the client).<< > > Your experience with a vertical is probably stronger than mine, so take this for what it is. > > I would only discuss technology below the hood if the customer asks and understands it. My > experience is the glazed-eye syndrome unless you are working with an IT person. Just yesterday I was > trying to explain an index problem to a customer without using the word node. I would focus on the > functional merits, the extensibility, the superior tech support, and the ability for the users to > use today's standard reporting techniques to create ad-hoc reports. (provided these advantages > exist) > > Depending on the level of technical expertise I might discuss backend databases, and the Web > advantage from a usability point of view, not deep technical. Backups without being offline, offsite > storage, remote server support, uptime, etc. > > I think most customers rarely care about Microsoft's support of any language, or the J2EE lifecycle > (is there one?) with a vertical app. Just like most of users don't ask what language their word > processor or spreadsheet are written in. I think they would care more about the MB Software > Solutions support and lifecycle (do you have one published?).
Actually, this wasn't for MBSS but for someone else who's using my services part time. But your points are still good ones. As for support timeline, I don't publish 2015 on the site, but I do cite it in contracts for legal protections beyond 2015 as well as to give them confidence that I back it up (support wise) until 2015 if they're under a support contract from MBSS. Thanks, Rick! _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
