"So please don't assume that anyone who incurs unexpected charges are idiots or moochers."
A fair point, to be sure, and I can relate as the father of a teenage daughter who ran up amazing text bills and out of network charges. The difference I think is that when these charges happened to us I knew it was 100% my fault for underestimating her usage ( who would think 90+ texts a day was even possible? Now I know better ). I changed the plans to accommodate the reality of her use and now it works great. My problem lies in the knee-jerk shifting of responsibility to the provider instead of accepting it. I don't blame them at all for trying to get out from under such a devastating bill, and I do buy the idea that their contract wasn't properly explained to them by the salespeople at ATT. I would just respect them more if I saw an acknowledgment of shared responsibility for the occurrence. David Smith Systems Administrator Doan Family of Dealerships (585) 352-6600 ext.1730 [EMAIL PROTECTED] www.upstatedigitools.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Leafe Sent: Friday, September 05, 2008 10:09 AM To: [EMAIL PROTECTED] Subject: Re: [NF] Family Racks Up $19,370 Cell Phone Bill On Sep 5, 2008, at 6:55 AM, David Smith wrote: > Honestly, people like this family drive me nuts. I think AT+T deserves > to be paid, as the family signed a contract , agreed to their terms, > and then used the product. Why should AT+T not be paid? Read your > contracts, people. If you don't like the terms, don't sign the > document. Because it is not always intentional. My son sends hundreds of text messages, and we bought an "unlimited" plan so as not to have to worry about running up huge bills. One of the girls he met recently actually lives outside Toronto, and thus has a Canadian phone address. She was here in the US, and he was texting her over the course of several days. This resulted in a fairly large charge for "international" texting. He did not intend to text internationally. Canadian numbers are identical in format to US numbers. There is nothing that tells him that he is incurring additional charges. So please don't assume that anyone who incurs unexpected charges are idiots or moochers. -- Ed Leafe [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
