On Thu, March 12, 2009 4:39 pm, Paul McNett wrote: > Kevin Cully wrote: > >> It might be good to reach out to these customers with a call and say >> that you noticed them downloading the update and that their license has >> expired. Then ask them if they would like to upgrade/renew for 30% >> off. >> >> You know they like your software, they've already got it installed, >> configured and working. This might be an easy way to regain some >> customers CHEAP! Turn a thief into good customer. > > Nah, block the door and know that 70% of them will be calling you in a > panic. Why reward the behavior by offering a discount?
It's called "friendly incentive." ;-) _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
