Stephen Russell wrote: >> If he didn't have the last 3 years of free support, I wouldn't hesitate. >> It bugs me that $500 separates us. I was thinking of telling him >> that I'll get it working on Windows 7 for $500 and that's it....no >> support beyond that. >> >> This product and client are doing nothing for my future, so hence why >> I'm less inclined. > ------------------------------- > > I would take the 1500 and stipulate that it covers X hrs. Any volume > more will be at a rate of N$/hr. On top of that I would have an > opportunity for him to get up to latest release for Y$ after the 1500 > is paid. The 1500 is only for customer support. > > I seems that your support contract is set to offset customer support > and not new advancements.
Here's what I'm going to propose to him: I'll suggest the $2000 to cover this (getting it to work on Win7) and upgrades for the next year. Or, the $1500 he wanted to pay only for this and support only...no upgrades nor bug fixes. But how to separate bug fixes from upgrades? That means a separate development fork. :-( In actuality though, I've already copied off the code into a separate folder for this purpose for this guy. I thought "oh hell no...he's not gonna get updates that the others are paying for." Then I have to make it clear that I won't do new development on this dedicated fork for him, unless he's paying $75/hr for it. He'll come back with "why should I pay to make your software better and more marketable?" There are better ways to do this that don't mean you have to fork your code, but I don't have the time right now to re-architect the app for that. -- Mike Babcock, MCP MB Software Solutions, LLC President, Chief Software Architect http://mbsoftwaresolutions.com http://fabmate.com http://twitter.com/mbabcock16 _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
