Hey Mike - I see you posted this at like 3:30am in the morning. So, I 
suspect this issue has really hit you hard -and I hate to see you losing 
sleep over it. I just read it now (starting this evening - and finished 
reading it after watching some of the Awards tonite - and I am happy to 
see "UP" win some great awards and nomations - and ALSO for them to show 
a clip of the movie intro'd by a great actor).

If I were you (and I see you got a LOT of responses - and I only read 
your posting so far - and I am sure someone else said the same already) 
- but, I suggest -Stand Firm. Stick to your price - as you already 
knocked it down for this guy. And, just in the end - tell him - if he 
wants the SW to work in another OS - due to problems - pay the $2K - 
End-Of-Story! You can't keep letting him knock you down - and you 
already gave him a discount. And - also - do NOT offer 24Hr. support - 
as he may take advantage of you and start calling you at 10pm at night. 
Just offer you new standard support (Which should be during Business 
Hours - and do NOT over-extend youself for HIM - just to make him happy!).

The more that a guy llike this does this kinda shit - it essentially 
devaluates us as developers!

Anyway - my 2.5 centavos on the issue (upgraded for inflation)...

-K-


MB Software Solutions, LLC wrote:
> I offer to support my app he's had since 2005 (and not paid anything yet 
> received upgrades for free in past 3 years).  There was no extended 
> support contract...

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