This is probably overkill, considering from where your wife's company is 
coming, but I though I would a least mention it:

http://en.wikipedia.org/wiki/Customer_relationship_management

Regards,

LelandJ


On 12/02/2010 02:14 PM, Jarvis, Matthew wrote:
> The wife recently got a job as an Account Manager (burley.com) and as it
> turns out they have ZERO contact management system/software in place.
> One person keeps paper notes, another in Excel, my wife is using Outlook
> Calendar....  good grief!!
>
>
>
> They are looking into getting something for the reps to use, and
> Telemagic and ACT! come to mind but it's been years since I've heard
> much mention of them.
>
>
>
> They have the ability to pay for the stuff, but it would be nice if they
> could explore free options of course.
>
>
>
> Anyone have a sales staff that is using something they could recommend?
>
>
>
>
>
>
>
> Thanks,
>
>
>
> Matthew Jarvis || Business Systems Analyst
> IT Department
> McKenzie-Willamette Medical Center
> 1460 G Street, Springfield, OR  97477 || Ph: 541-744-6092 || Fax:
> 541-744-6145
>
>
>
>
>
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