Bill Arnold wrote on 2012-10-04: 
> 
>  That looks right.
>  
>  Check the anti-virus quarantine. If the installer is not signed files
going
>  to that folder may be caught.
>  
>  A long time ago a couple of customers had roaming profiles. Files that
>  needed to be in a subfolder of windows ended up deep in there user
>  folder structure. -- Tracy
> 
>  ---------------------
>  
>  I'll ask customer to check the AV quarantine
>  
>  Yes, I recall the problem with Windows putting files in the wrong place
with
>  Vista. I got around that by requiring installation into c:\productname
and
>  not c:\program files.
>  
>  Thanks
> 
>  Bill
> 

Bill,

If I remember right, INNO doesn't create a log file unless specified. I
never turned it back off when I was finished dealing with some unique
troubled clients machines.
This line is in my [Setup] section:
    SetupLogging="yes"



Tracy Pearson
PowerChurch Software


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