This email is the broadcast to all users, I have received
the same. Now it is all clear as mud :(

This indicates that we will all pay after the next upgrade.
It is not like the new Microsoft model as I was told that
if you don't keep paying for the ATS you can still use the
software. But he could not tell me what would be the case
if later on I did want to upgrade after the ATS had expired.

Darren

>
 
> Here's the BS I received in reply to my little tantrum email effort:
> 
> Dear Tom,
> 
> At Altium, we are committed to continually enhancing the 
> performance of your products. In line with this commitment, 
> we have introduced a new superior support program, Altium 
> Total Support (ATS), that makes it easier for Protel 
> customers to buy, use and stay up-to-date with design technology. 
> 
> ATS membership is now provided with all Protel full suite 
> licenses (effective October 1st, 2001). Rest assured, if you 
> have purchased your Protel 99 SE license prior to October 
> 1st, 2001 you do not need to purchase ATS for your current 
> license. You will continue to receive full ATS-level 
> technical support, library updates, and any new service packs 
> and add-ons for Protel 99 SE as part of your current license. 
> When you upgrade from Protel 99 SE to the next version of 
> Protel you will then receive 12 months free ATS as part of 
> their upgrade.
> 
> If you have any older Protel versions that you would like to 
> upgrade to Protel 99 SE or if you would like to purchase an 
> additional Protel 99 SE license then you will receive 
> 12-months free ATS membership with any Protel full suite 
> licenses purchased after October 1st, 2001 (valued at $2,195*).
> 
> ATS membership minimizes the complication of budgeting for 
> and administering the latest design tools and is clearly the 
> most cost-effective means of ensuring that your design tools 
> always remain up-to-date. From immediate delivery of the 
> latest product releases during your membership, service 
> packs, technology add-ons and libraries to the assurance of 
> fast, comprehensive technical support, countless technical 
> and educational resources and access to exclusive Altium 
> special offers, ATS keeps you at the leading edge of 
> electronic design.
> 
> If you would like more information on Altium Total Support 
> visit www.protel.com. Alternatively, if you would like more 
> information on other Altium products, call your Altium Sales 
> and Support Centre on 1 800 030 949 or visit www.altium.com. 
> 
> Best Regards,
> 
> Craig Rose
> Manager
> Altium Sales and Support Centre
> 
> 
> 
> > 
> 

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