What is realistic is the barbed shaft (tailored just for us) that some predatory software vendors are lobbying for via the UCTAI. Among other things, here is what they want: -Legalize remote turnoff of users' software (check out MS XP) -Ban unfavorable reviews of software -Legal protection for software vendors selling products with known bugs. (See IEEE "The Institute" November 2001 Vol 25 No 11).
I suspect that the manual is a de facto legal document anyway. Ask your lawyer. I've done a considerable amount of software development for instrumentation, systems, and engineering applications. I've always debugged and certified the software before I released it. At $US1995 for an ATS service contract, customers have a right to receive service. On site is usually done through a contract service organization. No rational person would ever pay for a service contract which doesn't provide SERVICE. So you've been there, done that, and write buggy software. You also want to forget ATS, which is not an option for many who use Protel in earning a living. It's now time to be creative and constructive. Tell Altium what YOU want! Fred Comments above are in response to this ATS dialog: > You're somewhat unrealistic. > > legal documents ... no developer does that > bugfree - did you ever write software ? I do. > on site trouble shooting - you don't happen to live in nowhereland ? > > Forget that ATS, they probably hired a new communication > manager that has to set the new pace - been there, done that. > > Rene > > > > Fred A Rupinski wrote: > > > > > *Preview of upgrade(s) and manual(s) prior to payment > > *One year money-back guaranteed bug free software > > *A comprehensive and accurate manual which also serves > > as a legal document against which features and > > suspected bugs can be arbitrated > > *Certifiable performance metrics > > *Comprehensive on line and/or CD tutorial providing > > practical, realistic examples that include all of > > the software capabilities > > *Satisfactory closure on all phone, e-mail and FAX > > support requests > > *ON SITE SOFTWARE TROUBLE SHOOTING DURING BUSINESS > > HOURS WITHIN 24 HOURS. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://email@example.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *