Hello Thomas and Karl, Thank you for your help with the Acrobat problem. I am still unable to open the protext-install-en.pdf that you sent me. The version of Acrobat I am using is 7.0.7, but I did not see a date listed along with that version number.
I actually ended up just installing proTeXt on a different computer, where both proTeXt and Acrobat worked smoothly with no errors, so I don't really have a problem any more. I do appreciate your advice, though. Thanks, Mira ----- Original Message ----- From: Thomas Feuerstack <[EMAIL PROTECTED]> Date: Friday, May 5, 2006 1:15 pm Subject: Re: [protext] installation error; Adobe Acrobat 7.0 freezes To: "Mira T Guo ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> Cc: [email protected] > Hi, > > Mira T Guo ([EMAIL PROTECTED]) wrote: > > > I have downloaded the self-extracting image of proTeXt from > http://www.tug.org/protext/ftp/protext.exe, saved it to my > harddrive, and extracted the contents of the archive using WinRAR, > but I am having trouble running the file Setup.exe. It seems to > be a problem related to Adobe Acrobat 7.0, which I just downloaded > from the Adobe website, after uninstalling and deleting my old > version of Acrobat. From what I can tell, Acrobat freezes when > opening the file Install/protext-install-en.pdf. When I double- > click on Setup.exe, a dialog box opens asking what language I > would like to use. When I click Next, Acrobat opens, but then > freezes without opening any file. When I go directly to the > Install folder and double-click on the protext-install-en.pdf > file, Acrobat opens and freezes before opening the file. The same > thing happens when I go to > http://www.tug.org/protext/ftp/Install/, download the protext- > install-en.pdf file to my harddrive and then try to open it in > Acrobat. Wh > e > > n I click on the link to open it directly in my browser > (Internet Explorer 6.0), the browser window freezes. > > > > I'm doubtful that this is an Acrobat issue because I am able to > open other PDFs, such as my unrelated personal files, and also > other PDF files in the proTeXt distribution, such as > doc/lshort.pdf. The only files that I seem to be having problems > with are in the Install folder. > > hmm, sounds strange. You could try to open protext-install-en.pdf, > by > starting the Reader first and do it using the 'File' -> 'Open' > sequence, > but i'm afraid this will also end in freezing the Acrobat. > > Therefore: What happens if you try to open the protext-install- > en.pdf, > i've attached to this mail? If this works, you can try to replace > the > one inside the Install-Directory and restart the setup. > > Good luck - Thomas > _______________________________________________ protext mailing list http://tug.org/protext/
