Hello Thomas and Karl,

Thank you for your help with the Acrobat problem.  I am still unable to open 
the protext-install-en.pdf that you sent me.  The version of Acrobat I am using 
is 7.0.7, but I did not see a date listed along with that version number.

I actually ended up just installing proTeXt on a different computer, where both 
proTeXt and Acrobat worked smoothly with no errors, so I don't really have a 
problem any more.  I do appreciate your advice, though.


----- Original Message -----
From: Thomas Feuerstack <[EMAIL PROTECTED]>
Date: Friday, May 5, 2006 1:15 pm
Subject: Re: [protext] installation error; Adobe Acrobat 7.0 freezes
Cc: protext@tug.org

> Hi,
> Mira T Guo ([EMAIL PROTECTED]) wrote:
> > I have downloaded the self-extracting image of proTeXt from 
> http://www.tug.org/protext/ftp/protext.exe, saved it to my 
> harddrive, and extracted the contents of the archive using WinRAR, 
> but I am having trouble running the file Setup.exe.  It seems to 
> be a problem related to Adobe Acrobat 7.0, which I just downloaded 
> from the Adobe website, after uninstalling and deleting my old 
> version of Acrobat.  From what I can tell, Acrobat freezes when 
> opening the file Install/protext-install-en.pdf.  When I double-
> click on Setup.exe, a dialog box opens asking what language I 
> would like to use.  When I click Next, Acrobat opens, but then 
> freezes without opening any file.  When I go directly to the 
> Install folder and double-click on the protext-install-en.pdf 
> file, Acrobat opens and freezes before opening the file.  The same 
> thing happens when I go to 
> http://www.tug.org/protext/ftp/Install/, download the protext-
> install-en.pdf file to my harddrive and then try to open it in 
> Acrobat.  Wh
> e
> > n I click on the link to open it directly in my browser 
> (Internet Explorer 6.0), the browser window freezes.
> > 
> > I'm doubtful that this is an Acrobat issue because I am able to 
> open other PDFs, such as my unrelated personal files, and also 
> other PDF files in the proTeXt distribution, such as 
> doc/lshort.pdf.  The only files that I seem to be having problems 
> with are in the Install folder.
> hmm, sounds strange. You could try to open protext-install-en.pdf, 
> by 
> starting the Reader first and do it using the 'File' -> 'Open' 
> sequence, 
> but i'm afraid this will also end in freezing the Acrobat.
> Therefore: What happens if you try to open the protext-install-
> en.pdf, 
> i've attached to this mail? If this works, you can try to replace 
> the 
> one inside the Install-Directory and restart the setup.
> Good luck - Thomas
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