Hi Slau,
I don't know if the site was down but I had a problem at first authorizing it, 
but, someone from avid very kindly authorized it for me.
Then I went on to the ilok site as he told me and downloaded licences.
I checked them and the one I wanted was there so, I am fairly certain that I 
added it to the USB smart key.

Do you think I will need to reinstall the CDs?

Thank you for your help.

Trevor
On 4 Jan 2013, at 13:39, Slau Halatyn <[email protected]> wrote:

> Hi Trevor,
> 
> Did you mean to say that you've sorted out the activation on the Avid site? 
> Did you have an iLok authorization deposited into your iLok account? Did you 
> successfully transfer the license to your iLok key?
> 
> Slau
> 
> On Jan 4, 2013, at 1:10 AM, trevor wrote:
> 
>> I have just bought protools expansion pack 2 and, now I've downloaded the 
>> activation code on to my smart key, nothing seems to have changed.
>> I'm really hoping that there is something I haven't done properly.
>> 
>> I installed them from the CDs and then I had a problem at first authorizing 
>> the activation code and I think they went to the not used plug in folder.
>> 
>> I've sorted out the activation on my usb smart key and I'm hoping someone 
>> will tell me how to get it working.
>> 
>> 
>> Thank you,
>> 
>> Trevor
> 

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