Hi Slau,
I have done as you said and the USB has the protools licence and the expansion 
pack 2 licence but, I don't see a lot of difference in protools.

According to the CD, there is 55 gig of instruments on the five cd's and, I 
would have thought I would have seen quite a difference in the number of 
instruments in protools.

A couple of extra things have gone on but, nowhere near what I was told there 
should be.

Thank you,

Trevor
On 4 Jan 2013, at 16:50, Slau Halatyn <[email protected]> wrote:

> Hi Trevor,
> 
> That shouldn't be the case. First, you need to verify that you downloaded the 
> license to your iLok. Go to their web site, log in with your iLok key 
> inserted into an available USB port and take a look at what's on the key. You 
> shouldn't need to reinstall any plug-ins. The software should immediately 
> detect the available licenses.
> 
> slau
> 
> On Jan 4, 2013, at 10:19 AM, trevor wrote:
> 
>> Hi Slau,
>> I don't know if the site was down but I had a problem at first authorizing 
>> it, but, someone from avid very kindly authorized it for me.
>> Then I went on to the ilok site as he told me and downloaded licences.
>> I checked them and the one I wanted was there so, I am fairly certain that I 
>> added it to the USB smart key.
>> 
>> Do you think I will need to reinstall the CDs?
>> 
>> Thank you for your help.
>> 
>> Trevor
>> On 4 Jan 2013, at 13:39, Slau Halatyn <[email protected]> wrote:
>> 
>>> Hi Trevor,
>>> 
>>> Did you mean to say that you've sorted out the activation on the Avid site? 
>>> Did you have an iLok authorization deposited into your iLok account? Did 
>>> you successfully transfer the license to your iLok key?
>>> 
>>> Slau
>>> 
>>> On Jan 4, 2013, at 1:10 AM, trevor wrote:
>>> 
>>>> I have just bought protools expansion pack 2 and, now I've downloaded the 
>>>> activation code on to my smart key, nothing seems to have changed.
>>>> I'm really hoping that there is something I haven't done properly.
>>>> 
>>>> I installed them from the CDs and then I had a problem at first 
>>>> authorizing the activation code and I think they went to the not used plug 
>>>> in folder.
>>>> 
>>>> I've sorted out the activation on my usb smart key and I'm hoping someone 
>>>> will tell me how to get it working.
>>>> 
>>>> 
>>>> Thank you,
>>>> 
>>>> Trevor
>>> 
>> 
> 

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