Hi Trevor, I'm not sure what the expansion pack is supposed to include. I've always used HD so that stuff was included. You might try contacting Avid about the issue or at least take a look at some documentation to see what you should be seeing.
Cheers, Slau On Jan 4, 2013, at 2:50 PM, trevor wrote: > Hi Slau, > I have done as you said and the USB has the protools licence and the > expansion pack 2 licence but, I don't see a lot of difference in protools. > > According to the CD, there is 55 gig of instruments on the five cd's and, I > would have thought I would have seen quite a difference in the number of > instruments in protools. > > A couple of extra things have gone on but, nowhere near what I was told there > should be. > > Thank you, > > Trevor > On 4 Jan 2013, at 16:50, Slau Halatyn <[email protected]> wrote: > >> Hi Trevor, >> >> That shouldn't be the case. First, you need to verify that you downloaded >> the license to your iLok. Go to their web site, log in with your iLok key >> inserted into an available USB port and take a look at what's on the key. >> You shouldn't need to reinstall any plug-ins. The software should >> immediately detect the available licenses. >> >> slau >> >> On Jan 4, 2013, at 10:19 AM, trevor wrote: >> >>> Hi Slau, >>> I don't know if the site was down but I had a problem at first authorizing >>> it, but, someone from avid very kindly authorized it for me. >>> Then I went on to the ilok site as he told me and downloaded licences. >>> I checked them and the one I wanted was there so, I am fairly certain that >>> I added it to the USB smart key. >>> >>> Do you think I will need to reinstall the CDs? >>> >>> Thank you for your help. >>> >>> Trevor >>> On 4 Jan 2013, at 13:39, Slau Halatyn <[email protected]> wrote: >>> >>>> Hi Trevor, >>>> >>>> Did you mean to say that you've sorted out the activation on the Avid >>>> site? Did you have an iLok authorization deposited into your iLok account? >>>> Did you successfully transfer the license to your iLok key? >>>> >>>> Slau >>>> >>>> On Jan 4, 2013, at 1:10 AM, trevor wrote: >>>> >>>>> I have just bought protools expansion pack 2 and, now I've downloaded the >>>>> activation code on to my smart key, nothing seems to have changed. >>>>> I'm really hoping that there is something I haven't done properly. >>>>> >>>>> I installed them from the CDs and then I had a problem at first >>>>> authorizing the activation code and I think they went to the not used >>>>> plug in folder. >>>>> >>>>> I've sorted out the activation on my usb smart key and I'm hoping someone >>>>> will tell me how to get it working. >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> Trevor >>>> >>> >> >
