Hi Trevor, That shouldn't be the case. First, you need to verify that you downloaded the license to your iLok. Go to their web site, log in with your iLok key inserted into an available USB port and take a look at what's on the key. You shouldn't need to reinstall any plug-ins. The software should immediately detect the available licenses.
slau On Jan 4, 2013, at 10:19 AM, trevor wrote: > Hi Slau, > I don't know if the site was down but I had a problem at first authorizing > it, but, someone from avid very kindly authorized it for me. > Then I went on to the ilok site as he told me and downloaded licences. > I checked them and the one I wanted was there so, I am fairly certain that I > added it to the USB smart key. > > Do you think I will need to reinstall the CDs? > > Thank you for your help. > > Trevor > On 4 Jan 2013, at 13:39, Slau Halatyn <[email protected]> wrote: > >> Hi Trevor, >> >> Did you mean to say that you've sorted out the activation on the Avid site? >> Did you have an iLok authorization deposited into your iLok account? Did you >> successfully transfer the license to your iLok key? >> >> Slau >> >> On Jan 4, 2013, at 1:10 AM, trevor wrote: >> >>> I have just bought protools expansion pack 2 and, now I've downloaded the >>> activation code on to my smart key, nothing seems to have changed. >>> I'm really hoping that there is something I haven't done properly. >>> >>> I installed them from the CDs and then I had a problem at first authorizing >>> the activation code and I think they went to the not used plug in folder. >>> >>> I've sorted out the activation on my usb smart key and I'm hoping someone >>> will tell me how to get it working. >>> >>> >>> Thank you, >>> >>> Trevor >> >
